Delivery Times
Standard Shipping: Our standard shipping within Finland typically takes 3-5 business days. International shipping times may vary based on the destination.

Order Tracking
Tracking Information: Once your order is shipped, you will receive an email with tracking information to monitor the delivery status of your package.

Return Policy
If you are not completely satisfied with your purchase, you can return it within 30 days of receipt for a refund or exchange.
Returned items must be in their original condition, unused, and with all tags attached.

Initiating a Return: To initiate a return, please send a request using our Contact form.

Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately trough the Contact form. We will arrange for a replacement or full refund, including return shipping costs.

Repair Services
To minimize waste, we offer repair services for minor damages. Contact us for more information on how to send your bag for repair.

Donation Program

 Items returned in good condition may be donated to local charities or upcycled into new products, aligning with our zero waste policy.

​

​